Terms & Conditions

TERMS OF SALE These terms govern your purchase from this website. Please read them before you order. Placing an order means you accept them. Seller of record: Nextrillion Retail Private Limited GSTIN: 09AAGCN5476L1ZS UVB-031, Building Material Market, Udyog Vihar, Greater Noida, Gautam Buddha Nagar, Uttar Pradesh - 201306 info@nextrillion.org · 8864904142 "Nextrillion Deals" is the brand this store trades under. Nextrillion Retail Private Limited is the company you are contracting with. Where these terms say "we" or "us", they mean the company. 1. WE ARE THE SELLER, NOT A MARKETPLACE We buy, stock, invoice and dispatch everything listed here ourselves. There are no third-party sellers on this website and no seller onboarding. If something is wrong with your order, it is ours to fix — there is nobody else to refer you to. 2. ELIGIBILITY You must be 18 or over and able to enter a contract under Indian law. Deliveries must be received by someone aged 18 or over. 3. HOW YOU BUY There is no account to create. Checkout is as a guest, and we ask only for what is needed to deliver the order — see the Privacy Policy. You will need a working phone number. It is how we confirm a cash on delivery order and how the courier reaches you. 4. DEALS, QUANTITIES AND CAPS Products here are sold as deals: a stated price, a fixed quantity and a time window. - A deal has a limited allocation. When it is gone, it is gone, even if the time window has not closed. - A deal ends at its stated time. - There is a limit on how many units of a deal one customer may buy. The limit is shown on the deal. - Adding an item to your cart does not reserve it. Stock is held only once you begin checkout, and only for a limited period. We may withdraw or change a deal before you have placed an order. 5. PRICES AND TAX - All prices are in Indian Rupees. - Prices shown are INCLUSIVE of GST. The price you see is the price you pay for the item. - The tax component is computed from the inclusive price and shown separately on your invoice. - Any delivery charge for your pincode is shown at checkout, before you order, and is included in the total. - Every total is calculated by us at the time you order. A price displayed in a stale browser tab is not binding. - There is no cash on delivery handling fee. - If any fee or charge is introduced in future, it is shown to you at checkout, before you place the order, and included in the total you see. A charge you were not shown before you confirmed your order is not payable. 6. ORDER ACCEPTANCE Your order is an offer to buy. A contract exists only when we accept it. We accept by confirming the order — and for a cash on delivery order, only after we have spoken to you and you have confirmed it on the phone. We may decline an order. The reasons are limited: - the item is no longer in stock - the delivery address is not in an area we serve - the order exceeds the per-customer limit on a deal - the order exceeds our cash on delivery limits - we cannot reach you to confirm a cash on delivery order - the listing carried a genuine pricing or specification error - we reasonably suspect fraud or misuse If we decline, we tell you, and anything you have paid is refunded in full. Obvious pricing errors are not binding on us. If a product is listed at a price clearly wrong by an order of magnitude, we will cancel and refund rather than honour it. 7. PAYMENT Available payment methods are shown during checkout. At launch, online prepaid payment is not enabled. Cash on delivery is available only for eligible orders and serviceable pincodes. Cash on delivery eligibility is decided by us at the time you order — it depends on the delivery pincode, the product and the order value — and it is shown to you at checkout before you commit. It is not available at every address we deliver to. For a cash on delivery order: - You pay the courier the order total at the time of delivery. - Please have the exact amount ready. - We call you to confirm the order before we dispatch it. If we cannot reach you, the order is not dispatched. - Nothing is charged to you before delivery, so no money is at risk if the order is cancelled before dispatch. A payment method that does not appear at checkout is not available for that order. If online payment is enabled in future it will appear there, and this page will be updated before it does. 8. DELIVERY We deliver only to serviceable pincodes, and only within India. We currently serve selected PIN codes across Delhi, Noida, Greater Noida, Ghaziabad, Faridabad and Gurugram. Actual availability is determined by the PIN-code check at the time of order, and the website tells you whether we deliver to your pincode before you order. Cash on delivery is available only where it is shown as available for that order. Delivery timing, charges and what happens if a delivery fails are set out in the Shipping Policy, which forms part of these terms. 9. CANCELLATION, RETURNS AND REFUNDS Set out in the Cancellation, Return & Refund Policy, which forms part of these terms. In summary: - You may cancel until the parcel is handed to the courier. - You may refuse a damaged or tampered parcel at the door. - After delivery, we accept returns where the fault is ours. - Change-of-mind returns are not accepted at present. Please read that page in full. It is deliberately specific about what we do and do not accept. 10. PRODUCT INFORMATION AND WARRANTY We describe products as accurately as we can, using specifications supplied by the brand. Photographs are representative; packaging and accessories can change without notice. Warranty is specific to the product. Where a warranty applies, its duration, its provider and the terms that apply to it are shown on the product page, in your order documentation, or on your invoice. A warranty may be given by the manufacturer or brand, by us as the seller, or under another arrangement stated for that product. We do not name a provider we have not verified for that model. Where a product page shows a duration but no provider, ask customer support before you order and we will confirm what applies to that model. A warranty claim is a different thing from a return. A return is about the first few days after delivery and is covered by the Cancellation, Return & Refund Policy; a warranty covers failures over its term. Contact customer support and we will tell you what applies to your product and how to proceed. 11. OUR LIABILITY We are responsible for delivering the product you ordered, in the condition described, and for the remedies set out in the Cancellation, Return & Refund Policy. We are not liable for indirect or consequential loss — lost income, lost data, or loss arising from a delay outside our reasonable control, including courier failure, weather, strikes and public disruption. Nothing here excludes or limits any liability that cannot lawfully be excluded, including under the Consumer Protection Act 2019. Your statutory rights stand regardless of anything on this page. 12. ACCEPTABLE USE Please do not attempt to interfere with this website, place orders by automated means, circumvent a per-customer deal limit, or buy for resale. We may cancel orders and decline future ones where we reasonably believe this is happening. 13. CHANGES TO THESE TERMS We may change these terms. The version published on this page when you place an order is the version that governs it. 14. GOVERNING LAW AND JURISDICTION These terms are governed by the laws of India. The courts at Gautam Buddha Nagar, Uttar Pradesh, where our registered office is, have jurisdiction over disputes arising out of them. That jurisdiction is NOT exclusive. Nothing in this clause takes away any right you have as a consumer to bring a complaint before a consumer commission, forum or other authority available to you under Indian law, including one local to you, and nothing here requires you to travel to pursue a complaint. 15. CONTACT Customer support: info@nextrillion.org · 8864904142 Grievance officer: Surendra Kumar, info@nextrillion.org, 8864904142